1. Service Scope

Legacy Group shall provide customers with dedicated researchers / virtual assistants for candidate sourcing, database maintenance, lead generation, data entry, job searches, data validation, tracking candidates for job changes, and any other administrative duties discussed and agreed upon.

2. Half-Time Service Subscription & Pricing

Legacy Group services are based on a subscription model, and the billings will be processed in pre-paid mode via an auto-debit payment system.

The half-time subscription translates to 80 hours of research support and $550 / month as service pricing. The obligation will be on the customer to provide a bare minimum of 80 hours of work.

Legacy Group shall provide customers with daily email status reports and monthly time sheets to support the work performed by Legacy Group staff.

The business process will commence upon receipt of clear payments, and the respective customer will be notified accordingly.

3. Logistics & Contract

The customer will provide the logistics such as job boards, data sources, customary databases, CRM/ATS and any other paid subscriptions, whichever may be required to accomplish the tasks/projects.

The customer agrees to engage Legacy Group support services by subscribing to half-time research support, where the payments will be made in advance each month. The contract will stand for a minimum of 6 months, and after the completion of the 6-month contract, the customer may cancel the subscription with a minimum of 1 month notice.

To safeguard customer interest, it will be Legacy Group’s responsibility to address any issues, challenges, and quality of service issues raised by the customer and resolve such issues.

4. Confidentiality & Data Security

It will be Legacy Group’s responsibility to keep all business process information of the customer confidential and agrees not to divulge, reveal the report, or use it for any purpose other than to use it for the tasks/projects/activities assigned by the customer. Any leakage of such information will result in the termination of this service agreement.

Legacy Group office network is secured with advanced cyber security platforms & protection layers are installed with UNIX. All the staff is tracked with all their e-mailing and all-day activities, no one can use any of the customer’s logistics outside the Legacy Group office network. To make the operations more secure, Legacy Group has deployed an “ERP System” in place, which lets the respective researcher choose/select the respective customer’s logistics folder/file/shortcut, and they get signed in automatically instead of putting in a username & password. There will be certain logistics such as LinkedIn Recruiter; the respective researcher will be using customary remote desktops to avoid challenges of LinkedIn password sharing issues.

5. No Competition/Breach of Trust

Legacy Group shall not be involved in any activities that become a competition to the customer’s line of business directly or indirectly.

The customers shall not approach any of the current or ex-employees of Legacy Group directly or indirectly for opportunities/business deals/any other business activity.

Both the customer & Legacy Group agree to a No Competition in business, and if either of the party is found breaching the No Competition/Breach of Trust agreement, the breaching party will be liable to pay Indian Rupees – 25,00,000/- (Twenty-Five Lacs, approx. $30,000).

6. Subscription Terms & Conditions

The terms & Conditions of a half-time research subscription will be effective from the date of subscribing and will be binding on both parties up to the termination of the said subscription, where both parties have to give 1 month’s upfront notice after completion of 6 months contract.

The customer will have to clear any outstanding bills/invoices/payments towards Legacy Group, and Legacy Group will complete any ongoing projects/tasks/activities, etc.

In the event the Customer defaults on any payments, Legacy Group is authorized by the Customer to charge the customer’s credit card to clear any outstanding payments from the Customer to protect Legacy Group’s business interest.